Contact centre for tourists

Here you will find contacts of tourist information support. Our specialists are ready to provide you with relevant information on the withdrawal of restrictive measures, the current situation in the city, the tourist infrastructure of St. Petersburg, public transportation, excursions, events, the opening hours of consular services and cultural objects, and much more.

The consultation is conducted in Russian, English, German and French. Contact the Call Centre 24 hours a day, 7 days a week, with numbers:

8 (812) 324-03-03 or 8 (800) 222-88-12

In addition, you can contact the specialists of St. Petersburg State Budgetary Institution “City Tourist Information Bureau” daily from 10:00 to 19:00:

  • by phone numbers 8 (981) 125-09-09, 8 (981) 962-09-09
  • by email:,
  • on the Visit Petersburg website through “jivosite” online chat and on Visit Petersburg social networks

If you are in St. Petersburg and you have questions about coronavirus, you are welcome to seek advice from Rospotrebnadzor - 8-800-100-00-04 or 8-800-555-49-43, as well as contact the Rospotrebnadzor coronavirus hotline in St. Petersburg - 575-81-03, 712-29-81.

To apply for assistance, request any necessary information about the infection, or to call a doctor use the unique number for emergency calls - 112.