Here you will find useful and necessary information for a comfortable stay in St. Petersburg. For your convenience we will list all the essentials below.
Federal Rescue Service – 112 – is a common emergency number for calls from mobile phones in emergency situations (calls can be made even without a SIM card, without any money on the account and when the phone keypad is locked).
In order to call the Crisis Management Centre of the MES of Russia for the Leningrad region and ask for help, dial: 8 (812) 640-21-60.
The crisis helpline of the Chief Directorate of the MES of Russia for the Leningrad region is available 24 hours at telephone number: 8 (812) 579-99-99.
- If you are a foreign citizen (you do not have a Russian passport), then you must have your passport and migration card on hand to register at a hotel.
Ground transport runs from 6:00 till 00:00. The ticket cost is 50 roubles.
Mini-buses run from 7:00 till 00:00. The average price in St. Petersburg is 44 roubles. The cost of suburban routes varies from 39 to 141 roubles.
Saint Petersburg experiences a humid continental climate, close to a marine one. The city has an average of 62 sunny days per year.
St. Petersburg is located in the same time zone as Moscow (GMT + 3).
Tourist Information support
The contact center is open daily from 9.00 to 21.00.
It will be possible to call the center's phones until December 1 inclusive.
Contact numbers: 8 (812) 324-03-03; 8 (800) 222-88-12
Information for people with physical disabilities
For passengers in wheelchairs
When you approach the metro station and you are unable to get into the station vestibule on your own, you should call the information center at 8 (800) 350-11-55, advise about your location and the need for assistance in providing access to the station. The descent and ascent of a passenger in a wheelchair is carried out, accompanied by a metro stuff on duty with specialized lifting equipment, on a backup escalator. If the station does not currently have a backup escalator or during peak hours, the use of the metro may be denied.
For visually impaired passengers
In all metro station vestibules, there are 70 three-dimensional graphical metro schemes, made using the method of Braille printing. Passengers can carry a guide dog (muzzled, leashed and with a special identification mark) accompanying a visually impaired person free of charge, provided they have a document confirming that they have completed a training course in using the metro for visually impaired people when accompanied by guide dogs.
All medical organizations in St. Petersburg are accessible for wheelchair users. To get the medical assistance, the residents of Russia must have a compulsory medical insurance (CMI), a passport and an individual insurance account number (SNILS). Foreign citizens must also have a compulsory medical insurance (CMI) on hand.
St. Petersburg Medical Tourism Agency is ready to provide information on the possibility of obtaining medical care.
You may contact it by phone 8 (812) 502-07-57 or email firstname.lastname@example.org.
For more information, please, visit the website.
St. Petersburg offers restaurants for every taste. You may find the best one according to your preferences by following the link.
- Volunteer service
If necessary, you may ask for volunteer help:
- for the visually impaired - the volunteer center "Silver Years", tel. 8 (921) 993 44 73; website: www.silveryears.ru
- for citizens in wheelchairs - the "On a wheelchair without barriers" organization, tel. 8 (921) 756-64-15; website: vk.com/bez_barerov
- Cultural landmarks. City attractions adapted to accommodate visually impaired people
Attractions of St. Petersburg city center, such as: St. Isaac's Cathedral, the Church of the Resurrection of Jesus Christ (Church of the Savior on Spilled Blood), the Summer Garden, The Manege Central Exhibition Hall, a number of museums, as well as suburban palaces in Tsarskoye Selo and Gatchina are ready to receive blind and visually impaired visitors.
The museums are equipped with audio guides for the visually impaired, tactile models, three-dimensional graphical images of exhibits, and Braille labelling.
The cathedral is equipped with ramps, there is an elevator for people with disabilities leading to the colonnade, as well as special guided tours for the visually impaired. The cathedral is available to all visitors. Tel: +7 (812) 315-43-61
Tel: +7 (812) 315-16-36
Tel: +7 (812) 713-86-31
State Museum-Reserve "Gatchina", Gatchina Palace
Tel: +7 (812) 958-03-66, +7 (813) 719-34-92; +7 (813) 717-67-15
The program for blind guests offers excursions via tactile albums with works of Soviet artists; the excursion is accompanied by an audio description.
A pre-booking is required (at least five days before the expected date of visit).
Tel. +7 (812) 611-11-00
The garden is open to public with unimpeded access for persons with disabilities.
Tel. +7 (812) 595-42-48
The program for blind guests includes a thematic tour with the following options: tactile exhibits, Braille labelling.
Tel. +7 (812) 245-20-35
Tel. +7 (812) 415-76-67
It was here that the country's first Eternal Flame was lit.
More detailed information is available by calling the consulting center for work with disabled people of cultural institutions of St. Petersburg (St. Petersburg State Library for the Blind and Visually Impaired): +7 (812) 230-79-79
ATTENTION! St. Petersburg museums do not allow entrance with dogs. An option to leave the dog in a special room is also not provided. The following attractions are adapted for visitors in wheelchairs: The State Hermitage; The State Russian Museum (The Benois Wing); The Savior on Spilled Blood Church; The St. Sampson Cathedral (is a functioning church); The Museum of the History of Religion, The Peter I’s Palace in Strelna; The Peterhof Park; parks of the town of Pushkin; The Botanical Garden; The Petersburg Oceanarium; The Alexandrinsky Theatre; The Bolshoi Drama Theatre.