On 27 January in St. Petersburg Metro an assistance service for reduced mobility citizens has begun its work. It aims to make the underground easy and convenient for everyone.
Officially, the service is called "Passenger mobility distance". Since last Saturday its specialists serve all subway stations of the city.
They can be seen very easy: all the staff members is dressed in bright vests, on which the international sign of accessibility on the backs is well visible.
According to the St. Petersburg Metro press service, the employees of the distance "work on certain areas consisting of several stations (2-4 stations), depending on their workload.
Specialists will help passengers in wheel chairs, with walkers and crutches. In addition, assistance will be provided to passengers with vision and hearing impairment.
Riding the subway in Saint Petersburg will also become more comfortable for people with prams and retirees with heavy bags.
The St. Petersburg Metro clarifies, if people in a wheelchair need to ride the subway from a particular station and at a certain time, it is better to inform the service staff about it in advance by calling the Information center: 8-800-350-11-55.
This innovation is one aspect of the preparation of the Metro for the World Cup, which will be held in summer in Russia and our city.