The Federal Agency for Tourism (Rostourism) has launched a “hot line” on issues related to the restriction of flights to Turkey and Tanzania

14 April 2021

One can ask questions on the hotline 8 (495) 018-64-11. The hotline works from 9 a.m. to 9 p.m. every day. The call is free.

Rostourism announced about understanding that travelers have already purchased summer tours to these areas and doing everything possible to assist people who find themselves in a difficult situation and decided to open an additional hotline.

Volunteers will answer the questions: how to reschedule a trip on a later time, go to another place (in particular, trip to Russia) or they will orient how to get money back.

Detailed information in Russian here: https://tourism.gov.ru/news/17296/